FAQ – The Meem Store
Frequently Asked Questions
What materials are used for your products?
We use premium marble, wood, and upholstery sourced directly from our partner factories in the UAE. Each piece is crafted with care, blending timeless craftsmanship with modern design.
Do you accept custom orders?
Yes, absolutely. Customization is at the heart of The Meem Store. Share your idea on our Customization page or contact us page directly, and our team will bring your vision to life.
How long does it take to prepare my order?
- Accessories (marble & wooden décor): 3–5 business days
- In-stock furniture: 8–12 days
- Custom furniture: 3–6 weeks depending on complexity
We’ll keep you updated every step of the way.
Where do you ship?
We deliver across the UAE with professional installation for furniture. International shipping is also available on selected products — charges may vary by country and order size.
What if my product arrives damaged?
All products are packed and delivered with care. If your order arrives damaged, please contact us within 24 hours with photos. We will arrange a replacement, repair, or refund depending on the case.
Do you offer bulk or project orders?
Yes, we handle bulk orders for villas, cafés, offices, and more. We also provide corporate gifting solutions with customizable marble and wooden accessories. Contact us for pricing and timelines.
How do payments work for custom furniture?
Custom orders require a 50% advance payment to begin production, with the remaining 50% due before delivery. This ensures timely sourcing of materials and smooth production.
Can I visit your showroom?
We primarily operate online, but planning to open showroom soon till than virtual design consultations are also available for your convenience.
How do I care for marble and wood?
- Marble: Clean with a soft damp cloth, avoid harsh cleaners, and always use coasters.
- Wood: Dust regularly and protect from heat or direct moisture.
How can I reach you quickly?
Our fastest response is on WhatsApp: +971-XXXXXXX.
You can also email us at hello@themeemstore.com or use the Contact Us page.